At Urban Vogue Collective, we take pride in delivering contemporary fashion essentials with efficiency and care. Our team meticulously processes every order to ensure your carefully selected wardrobe pieces—from tailored shirts and statement outerwear to versatile footwear—reach you in pristine condition. Orders are typically dispatched within 1-2 business days after payment confirmation, with quality checks to uphold our standards of urban sophistication.
Processing times may vary slightly depending on seasonal demand, but most orders are prepared for shipment within 48 hours. Delivery durations are calculated from the date of dispatch. While we strive for punctuality, external factors like carrier delays or regional disruptions may occasionally extend timelines. Rest assured, we proactively monitor all shipments to minimize inconveniences.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Automatically applied to orders of $60 or more. No minimum threshold for subscription members (exclusions may apply).
Currently, we serve customers across North America, the European Union, and select Asian countries. Due to evolving logistics partnerships, some remote areas or territories with trade restrictions may experience limited service availability. During checkout, our system will automatically validate your address for eligibility. For real-time updates on expanded regions, subscribe to our newsletter.
Once your order ships, you’ll receive a confirmation email with a unique tracking number and a link to monitor progress via our carrier partners. For consolidated orders with multiple items, tracking may update in phases. If you haven’t received updates within 72 hours of dispatch, check your spam folder or contact [email protected] for assistance.
While rare, unforeseen delays can occur during transit. If your package exceeds the estimated delivery window by more than 5 business days, please reach out to our support team at [email protected] with your order number. For lost shipments, we initiate trace procedures with carriers and may offer replacements or refunds upon investigation (typically resolved within 14 business days).
International orders may be subject to customs fees, VAT, or other import charges determined by your local authorities. These costs are the customer’s responsibility and are not included in our pricing. We recommend consulting your country’s customs office for estimated fees before ordering. To expedite clearance, ensure your shipping address matches the recipient’s legal name and contact details.
$